# Help

**URL:** https://community.directus.com/c/general/4.md?page=1

[Latest](https://community.directus.com/latest.md) · [Categories](https://community.directus.com/categories.md) · [Tags](https://community.directus.com/tags.md)

**Page:** 2

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## ["This request would exceed your organization's rate limit of 10,000 input tokens per minute"](https://community.directus.com/t/this-request-would-exceed-your-organizations-rate-limit-of-10-000-input-tokens-per-minute/2402)

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**Author:** [@philmalboeuf](https://community.directus.com/u/philmalboeuf)\
**Replies:** 0\
**Last updated:** [July 13, 2026, 1:37pm UTC](https://community.directus.com/t/this-request-would-exceed-your-organizations-rate-limit-of-10-000-input-tokens-per-minute/2402 "2026-07-13T13:37:46Z")

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Hello folks, I’m having trouble understanding why I’m immediately hitting the Claude platform rate limit, after one simple call. I’m running Directus 11.17.4, and this is the only tool using this Claude account. See scr…

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## [Translating pages with blocks](https://community.directus.com/t/translating-pages-with-blocks/2397)

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**Author:** [@John234](https://community.directus.com/u/John234)\
**Replies:** 0\
**Last updated:** [July 9, 2026, 3:29pm UTC](https://community.directus.com/t/translating-pages-with-blocks/2397 "2026-07-09T15:29:22Z")

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Hi, I am trying to set up translations for pages with blocks. Maybe it’s me but it seems to make the UX very complex. For some page fields user goes into translations tab to translate string fields, and then goes into e…

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## [Translation process](https://community.directus.com/t/translation-process/2395)

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**Author:** [@John234](https://community.directus.com/u/John234)\
**Replies:** 1\
**Last updated:** [July 9, 2026, 2:02pm UTC](https://community.directus.com/t/translation-process/2395 "2026-07-09T14:02:12Z")

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Hi there, I am trying to set up translations for my posts, I activated the tranlation field and added the fields to posts\_translations. However, when I first enter the title and content in english, do I need to always …

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## [Since moving to v12, saved changes take up to 5 minutes to show in our UI (Cloud Pro)](https://community.directus.com/t/since-moving-to-v12-saved-changes-take-up-to-5-minutes-to-show-in-our-ui-cloud-pro/2392)

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**Author:** [@Yerel](https://community.directus.com/u/Yerel)\
**Replies:** 2\
**Last updated:** [July 8, 2026, 10:38pm UTC](https://community.directus.com/t/since-moving-to-v12-saved-changes-take-up-to-5-minutes-to-show-in-our-ui-cloud-pro/2392 "2026-07-08T22:38:36Z")

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On our Directus Cloud Pro project (v12.0.2), it now takes up to 5 minutes to see a change in the UI after saving. The write reaches the DB immediately, but reads stay stale for a few minutes. We believe this relates to …

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## [Understanding Team plan limits for real-world enterprise projects](https://community.directus.com/t/understanding-team-plan-limits-for-real-world-enterprise-projects/2383)

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**Author:** [@aippolito](https://community.directus.com/u/aippolito)\
**Replies:** 1\
**Last updated:** [July 8, 2026, 8:29am UTC](https://community.directus.com/t/understanding-team-plan-limits-for-real-world-enterprise-projects/2383 "2026-07-08T08:29:46Z")

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Hello everyone, I’m currently evaluating Directus for long-term adoption in enterprise projects and, after reading the documentation and the pricing page, I still have a few questions about how the Team and Enterprise p…

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## [How upgrade database since v12?](https://community.directus.com/t/how-upgrade-database-since-v12/2380)

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**Author:** [@David\_O](https://community.directus.com/u/David_O)\
**Replies:** 2\
**Last updated:** [July 6, 2026, 10:54am UTC](https://community.directus.com/t/how-upgrade-database-since-v12/2380 "2026-07-06T10:54:36Z")

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Now Directus is on a hardened docker image, what’s the correct way to upgrade the database following a container update? My flow used to be: docker compose pull docker compose down docker compose run --rm {directus} np…

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## [Open Innovation Grant - Internal Server Error](https://community.directus.com/t/open-innovation-grant-internal-server-error/2387)

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**Author:** [@TdzkNrk](https://community.directus.com/u/TdzkNrk)\
**Replies:** 2\
**Last updated:** [July 6, 2026, 10:40am UTC](https://community.directus.com/t/open-innovation-grant-internal-server-error/2387 "2026-07-06T10:40:08Z")

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I just received the license key. Unfortunately, when I try to create a project and enter it, I get an “Internal Server Error.” I can’t create the project. Has anyone else had a similar problem? I’ve tried different names…

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## [Can we talk about the changed behaviour of the Back button in v12?](https://community.directus.com/t/can-we-talk-about-the-changed-behaviour-of-the-back-button-in-v12/2292)

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**Author:** [@Burvs](https://community.directus.com/u/Burvs)\
**Replies:** 3\
**Last updated:** [July 2, 2026, 9:35am UTC](https://community.directus.com/t/can-we-talk-about-the-changed-behaviour-of-the-back-button-in-v12/2292 "2026-07-02T09:35:54Z")

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I want to start a conversation about the behaviour of the Back Button on the item page and how it’s apparently changing (IMO for the worse) in v12. For as long as I can remember, when you have a relational chain of O2M,…

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## [Login returns 500 for all users](https://community.directus.com/t/login-returns-500-for-all-users/2379)

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**Author:** [@amy\_at\_murmur](https://community.directus.com/u/amy_at_murmur)\
**Replies:** 1\
**Last updated:** [July 1, 2026, 8:43pm UTC](https://community.directus.com/t/login-returns-500-for-all-users/2379 "2026-07-01T20:43:33Z")

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Hello, Our project’s login is completely broken. All users, including the owner/admin account, are locked out of the Studio. I’ve done some diagnostics and isolated the failure to the auth/login handler on the server si…

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## [Directus 12 Licensing: How to handle the 5-activation limit with local dev containers & CI?](https://community.directus.com/t/directus-12-licensing-how-to-handle-the-5-activation-limit-with-local-dev-containers-ci/2377)

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**Author:** [@Robin](https://community.directus.com/u/Robin)\
**Replies:** 1\
**Last updated:** [July 1, 2026, 5:13pm UTC](https://community.directus.com/t/directus-12-licensing-how-to-handle-the-5-activation-limit-with-local-dev-containers-ci/2377 "2026-07-01T17:13:05Z")

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I’m upgrading a non-profit project to Directus 12 using an Open Innovation Grant license. Because v12 is heavily restricted by default, I need to use the license during development. According to their docs I should do s…

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## [UUIDv7 using PostgreSQL?](https://community.directus.com/t/uuidv7-using-postgresql/1448)

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**Author:** [@stas](https://community.directus.com/u/stas)\
**Replies:** 7\
**Last updated:** [July 1, 2026, 10:52am UTC](https://community.directus.com/t/uuidv7-using-postgresql/1448 "2026-07-01T10:52:13Z")

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Hello, UUIDv7 is now supported in the recently released PostgreSQL 18. Is there any way to use it for IDs?

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## [Limit file upload from library](https://community.directus.com/t/limit-file-upload-from-library/2370)

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**Author:** [@John234](https://community.directus.com/u/John234)\
**Replies:** 1\
**Last updated:** [June 30, 2026, 11:57am UTC](https://community.directus.com/t/limit-file-upload-from-library/2370 "2026-06-30T11:57:58Z")

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Hi there, I am just starting using Directus. I have some image and pdf input fields in my collections, with validation (max size, numbers…etc). However, the user can access the library via the menu and upload whatever t…

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## [Condition operation prevents Flow execution in Directus 11.17.0](https://community.directus.com/t/condition-operation-prevents-flow-execution-in-directus-11-17-0/2358)

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**Author:** [@Marco](https://community.directus.com/u/Marco)\
**Replies:** 0\
**Last updated:** [June 26, 2026, 8:36am UTC](https://community.directus.com/t/condition-operation-prevents-flow-execution-in-directus-11-17-0/2358 "2026-06-26T08:36:29Z")

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Title Condition operation prevents Flow execution in Directus 11.17.0 Hi everyone, I’m using Directus 11.17.0 and I’m trying to build a simple Flow. The goal is: Trigger when an item in the test collection is upd…

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## [Who do I contact for urgent support... my production CMS is down](https://community.directus.com/t/who-do-i-contact-for-urgent-support-my-production-cms-is-down/2351)

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**Author:** [@Aseque](https://community.directus.com/u/Aseque)\
**Replies:** 1\
**Last updated:** [June 24, 2026, 11:53am UTC](https://community.directus.com/t/who-do-i-contact-for-urgent-support-my-production-cms-is-down/2351 "2026-06-24T11:53:43Z")

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Due to a billing issue, my production CMS was put offline. Sorted the billing issue within an hour and now the system has failed to load… who do I contact for urgent help?

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## [Flows for automation feature on a multi-tenant platform](https://community.directus.com/t/flows-for-automation-feature-on-a-multi-tenant-platform/2348)

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**Author:** [@mason](https://community.directus.com/u/mason)\
**Replies:** 0\
**Last updated:** [June 23, 2026, 9:02pm UTC](https://community.directus.com/t/flows-for-automation-feature-on-a-multi-tenant-platform/2348 "2026-06-23T21:02:22Z")

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Hey there, We have a multi-tenant restaurant ordering app built on Directus. We’ve been using Directus for 3 years and love it. Its multi-tenant but all built on the same Directus instance, we just have advanced filteri…

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## [Evaluating Directus for a Large Internal Real Estate Platform](https://community.directus.com/t/evaluating-directus-for-a-large-internal-real-estate-platform/2344)

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**Author:** [@PhuongHo](https://community.directus.com/u/PhuongHo)\
**Replies:** 2\
**Last updated:** [June 23, 2026, 4:13pm UTC](https://community.directus.com/t/evaluating-directus-for-a-large-internal-real-estate-platform/2344 "2026-06-23T16:13:21Z")

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Hello Directus Community, We are evaluating Directus Enterprise for a real-world deployment and would greatly appreciate feedback from both the Directus team and existing enterprise users. I am currently evaluating Dire…

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## [Everything v12 | Upgrades, New Features, and MSCL License](https://community.directus.com/t/everything-v12-upgrades-new-features-and-mscl-license/2237)

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**Author:** [@emmapaaj](https://community.directus.com/u/emmapaaj)\
**Replies:** 13\
**Last updated:** [June 22, 2026, 4:08pm UTC](https://community.directus.com/t/everything-v12-upgrades-new-features-and-mscl-license/2237 "2026-06-22T16:08:50Z")

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Directus v12 will be released soon. This major version brings a major refresh to the platform, including a native draft & publishing experience, a redesigned Studio, and new AI-powered translation tools. Whether you’re p…

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## [Where did "save as copy" go?](https://community.directus.com/t/where-did-save-as-copy-go/2336)

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**Author:** [@emilyf](https://community.directus.com/u/emilyf)\
**Replies:** 1\
**Last updated:** [June 19, 2026, 8:56am UTC](https://community.directus.com/t/where-did-save-as-copy-go/2336 "2026-06-19T08:56:32Z")

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Hi there, we’ve just upgraded to v12 and there does not seem to be an option to “save as a copy” anymore from the drop down. I’ve searched the forum and asked AI as well as looked at the documentation but cannot find any…

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## [V12 with Open Innovation Grant on localhost?](https://community.directus.com/t/v12-with-open-innovation-grant-on-localhost/2327)

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**Author:** [@Magnus](https://community.directus.com/u/Magnus)\
**Replies:** 8\
**Last updated:** [June 17, 2026, 11:00am UTC](https://community.directus.com/t/v12-with-open-innovation-grant-on-localhost/2327 "2026-06-17T11:00:47Z")

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Hi there! When trying to use v12 on localhost with a OIC license key I get an invalid url error. Am I missing something or is the license key not valid for use on localhost?

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## [Best practice for displaying translated titles in Directus collections?](https://community.directus.com/t/best-practice-for-displaying-translated-titles-in-directus-collections/749)

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**Author:** [@torbenhammes](https://community.directus.com/u/torbenhammes)\
**Replies:** 2\
**Last updated:** [June 13, 2026, 11:05am UTC](https://community.directus.com/t/best-practice-for-displaying-translated-titles-in-directus-collections/749 "2026-06-13T11:05:28Z")

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Hi everyone :waving\_hand: In my Directus setup, I use a translations relation for multilingual content. That means all key fields like title, slug, description, etc. are stored not in the main collection, but in a rela…

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## [/admin redirect](https://community.directus.com/t/admin-redirect/2313)

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**Author:** [@peteruithoven](https://community.directus.com/u/peteruithoven)\
**Replies:** 1\
**Last updated:** [June 10, 2026, 3:45pm UTC](https://community.directus.com/t/admin-redirect/2313 "2026-06-10T15:45:33Z")

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I’m confused about how Directus redirects when visiting /admin. I’ve tried setting ROOT\_REDIRECT to false, ./admin/content/posts/ and I’ve not set it. But when I visit /admin and then pressing “Continue” to login with on…

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## [Content Personalization / Segmentation Architecture in Directus](https://community.directus.com/t/content-personalization-segmentation-architecture-in-directus/2287)

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**Author:** [@Kazibor](https://community.directus.com/u/Kazibor)\
**Replies:** 1\
**Last updated:** [June 2, 2026, 3:24pm UTC](https://community.directus.com/t/content-personalization-segmentation-architecture-in-directus/2287 "2026-06-02T15:24:51Z")

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Hi everyone. I’m trying to understand the best way to implement content personalization in Directus. Context: Angular widget frontend Directus as headless CMS Frontend knows authenticated user ID Users belong to diff…

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## [Avoiding Docker socket access for a backup container that needs to stop/start Directus during restore](https://community.directus.com/t/avoiding-docker-socket-access-for-a-backup-container-that-needs-to-stop-start-directus-during-restore/2288)

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**Author:** [@alphanull](https://community.directus.com/u/alphanull)\
**Replies:** 0\
**Last updated:** [June 2, 2026, 1:40pm UTC](https://community.directus.com/t/avoiding-docker-socket-access-for-a-backup-container-that-needs-to-stop-start-directus-during-restore/2288 "2026-06-02T13:40:51Z")

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I’m building a backup & restore extension for Directus that runs as a sidecar container alongside Directus (see my showcase post for context). The problem During a full restore, the backup container needs to stop Direct…

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## [Sandboxed endpoint inside a bundle — does it work on Marketplace?](https://community.directus.com/t/sandboxed-endpoint-inside-a-bundle-does-it-work-on-marketplace/2285)

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**Author:** [@mohammedwahba2](https://community.directus.com/u/mohammedwahba2)\
**Replies:** 0\
**Last updated:** [June 2, 2026, 11:51am UTC](https://community.directus.com/t/sandboxed-endpoint-inside-a-bundle-does-it-work-on-marketplace/2285 "2026-06-02T11:51:50Z")

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Hi, I built a bundle extension that contains an interface and an endpoint. I added sandbox config inside the endpoint entry in package.json like this: { “entries”: \[ { “type”: “interface”, “name”: “ai-field”, “sourc…

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## [TUS\_UPLOAD\_EXPIRATION env not working?](https://community.directus.com/t/tus-upload-expiration-env-not-working/2279)

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**Author:** [@ymys](https://community.directus.com/u/ymys)\
**Replies:** 1\
**Last updated:** [May 31, 2026, 7:36pm UTC](https://community.directus.com/t/tus-upload-expiration-env-not-working/2279 "2026-05-31T19:36:37Z")

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Hi guys, I’m using TUS in directus 11.17.4 for uploading big size files to directus server. I already using this .env: TUS\_UPLOAD\_EXPIRATION=864000000 or 24h, it didn’t work at all. It always cut off in 10m exactly, no…

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## [Directus Compose with Single Volume](https://community.directus.com/t/directus-compose-with-single-volume/2277)

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**Author:** [@nestum](https://community.directus.com/u/nestum)\
**Replies:** 0\
**Last updated:** [May 29, 2026, 12:16pm UTC](https://community.directus.com/t/directus-compose-with-single-volume/2277 "2026-05-29T12:16:53Z")

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Hi everyone, I’m trying to run Directus with Docker Compose and I’d like to know if anyone has successfully made a setup with only one Docker named volume for everything: PostgreSQL data Directus uploads Direct…

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## [Composite unique..ness](https://community.directus.com/t/composite-unique-ness/2250)

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**Author:** [@David\_O](https://community.directus.com/u/David_O)\
**Replies:** 2\
**Last updated:** [May 19, 2026, 11:16am UTC](https://community.directus.com/t/composite-unique-ness/2250 "2026-05-19T11:16:45Z")

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Hiya! I’m modelling a Directus collection calledcustomersas a join table between: • directus\_users • accounts Each row represents “this user is a customer of this account”. What I need in the customer collection is: …

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## [File download button missing](https://community.directus.com/t/file-download-button-missing/2252)

<div class="topic-metadata">

**Author:** [@EdgarFurkert](https://community.directus.com/u/EdgarFurkert)\
**Replies:** 2\
**Last updated:** [May 19, 2026, 8:33am UTC](https://community.directus.com/t/file-download-button-missing/2252 "2026-05-19T08:33:38Z")

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Directus: 11.13.2 I select one or more files in the file library but no download button is shown. If I click the file to show the details the download button appears and I can download the file. As I understand it, th…

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## [Self-Hosted without Docker](https://community.directus.com/t/self-hosted-without-docker/1984)

<div class="topic-metadata">

**Author:** [@thelucrocks](https://community.directus.com/u/thelucrocks)\
**Replies:** 4\
**Last updated:** [May 18, 2026, 8:32am UTC](https://community.directus.com/t/self-hosted-without-docker/1984 "2026-05-18T08:32:43Z")

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Hey, since I coudn’t find anything about self-hosting without docker within the docs, I would like to know if this is removed on purpose and why? Used to have this docs: https://docs.directus.io/self-hosted/cli.html Th…

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## [Email rate limit documentation help](https://community.directus.com/t/email-rate-limit-documentation-help/2251)

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**Author:** [@Sadman\_Yasar\_Sayem](https://community.directus.com/u/Sadman_Yasar_Sayem)\
**Replies:** 0\
**Last updated:** [May 18, 2026, 1:54am UTC](https://community.directus.com/t/email-rate-limit-documentation-help/2251 "2026-05-18T01:54:46Z")

</div>

Based on the docs, there are two configs for email, one for flows and not sure what the other one manages. I want to set the limits to match AWS SES 14 requests/second rate limit so I set the rate limit config to this: R…

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