The Open Innovation Grant agreement includes a compound clause that the grant, “expire[s] annually and [is] subject to periodic eligibility reviews,” as well as an additional clause that the grantee, “agrees to provide information reasonably requested by Directus to confirm eligibility.” I think a lot of users would benefit from understanding this review process more clearly.
The second clause is specifically about information that the grantee must actively provide. So what does an eligibility review actually consist of? And what falls under “information reasonably requested”? And since “periodic” is distinct in the agreement language from the annual expiration, can an eligibility review occur beyond the yearly renewal?
Since the license key revocation clause states that “Directus may revoke, suspend, or disable any License Key at any time, including for false or inaccurate eligibility information,” again, how exactly are you assessing for false or inaccurate eligibility attestations?
Good questions, happy to clarify! Eligibility reviews assess the two key thresholds in the grant: revenue and headcount. We use information provided at signup alongside third-party data sources and periodic manual checks by our team to assess ongoing eligibility. "Information reasonably requested" covers any follow-up we might need when that picture is unclear, typically a direct ask for updated company details.
– emmapaajPeriodic reviews and annual expiration are distinct. Annual expiration is the scheduled renewal gate. Periodic eligibility reviews can happen at any time. We can and do assess eligibility outside the annual window as well.
– emmapaajThe intent is straightforward: the grant is designed for companies and users that can't yet afford a commercial license, and we want getting started to be frictionless. We're offering something genuinely valuable for free, and the eligibility process is simply how we make sure it goes to the users and organizations it's actually meant for. If you represent your situation accurately, there's nothing to worry about.
– emmapaaj