My new Directus Cloud project failed during provisioning

Hello,

My new Directus Cloud project failed during provisioning, but the dashboard only displays “Project failed” and provides no error details.

Project name: Vox Intelligence Platform
Project URL: https://vox-intelligence-platform.directus.app
Tier shown: Core trial
Account email: jane.chorlton@thevoxgroup.co.uk

I have also been approved for an Open Innovation Grant, but I have not activated the licence on another project.

Could you please reset or reprovision this project and confirm how I should apply the Open Innovation Grant to the managed Cloud project?

Many thanks,

Jane

1 Answer

1

Hey @Jane, sorry to hear you’re having an issue, please can you open a support ticket and our team will get you back up and running. Thanks.