Unexpected Project Deletion – Need Help Investigating

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Hello everyone,

Today I tried to access my Directus Cloud instance, but the URL was not loading anything. Because of this, I went to the dashboard to check what was happening, and I found that my project had been destroyed about 18 hours ago.

According to the logs, the project was deleted by my own user account:

🔥 Project Destroyed: ops-management (by xxx@xxxxx.xxx) 18 hours ago

The issue is that I was on vacation during that time, so I’m sure I did not log in or perform this action.

My account credentials are stored securely in a password vault, using a strong and unique password, so this situation is very unexpected.

I would like to ask:

  • Is there any way to get more detailed logs about this action?

  • Can I see the IP address or location from which the deletion was performed?

  • Is there any possibility to recover the project or its data, even partially?

  • Are there any known issues or similar cases?

Any help or guidance would be greatly appreciated, as I’m trying to understand what happened :melting_face:

Thank you in advance.

1 Answer

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Hey @xHuntr3ss, please get in touch with support over at Support | Get expert assistance with Directus and they will be able to assist you here. Thanks, Beth

Hi Beth, thanks for your quick response! I’ll reach out to support as suggested. Appreciate your help.

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